Mentoring

Course duration: 1 day

Venue: The course can be delivered at the customer's venue subject to the availability of a suitable area.

This course is geared towards Managers, Senior care staff and employees who have responsibility for other people.

People who benefit from Mentoring: New employees , newly appointed managers, deputies or senior staff.

This can assist managers who need space to learn to learn new skills and aid leadership development.

Examine the nature of Mentoring - Roles of mentor , mentees , time frame and definition of role of mentoring.
Tools for mentoring - Identifying professional expectations, 4 stages of building a mentoring relationship, goal setting.
Questioning techniques - questioning types
Active Listening skills
How to use a Smart plan
Constructing a mentoring session - use the 5c's
Ending a formal mentoring relationship.

The method of assessment, to ensure that learners have gained the required knowledge, skills and understanding relating to Mentoring:

Formative assessments - a range of informal assessment procedures throughout the course.
Practical assessment - applying skills in roll play scenarios
Competency assessment- Learners are required to successfully complete a test paper.

For further information, email: helen@stairconsultancy.co.uk